With globalization and the boom of the Internet, the business world changed and laid the groundwork for new opportunities to rise. Many ambitious individuals rose to the occasion to grab this opportunity and ended up innovating new ventures that made the world a much simpler place to live.
One of those ventures that really got the ball rolling, was the Offshore data entry outsourcing firms that began rendering services like data processing services, handwritten data entry services, etc. to reprieve enterprises from the overwhelming and tedious task of data entry.
The clamoring for a third-party service provider that would help entrepreneurs manage their data was always there, but the internet and globalization made it possible. Now, we have an industry populated with reputable offshore companies that offer their expert services usually at a cost-effective price.
If you are a business struggling with your data, then you might also be wondering about outsourcing the service offshore. Before doing so, you need to ask several questions to yourself that will help you choose the right data entry company amongst a crowd of offshore firms.
The following questions can work as great tips that will help you land a data entry company you can trust.
So Without much further ado, here are a few questions to facilitate efficient data entry outsourcing;
What is the Turnaround Time?
The modern world moves at a lightning-fast pace. To match up to that pace you need companies that can execute tasks quickly before the mutually agreed-upon deadline. This is only possible if the company you opt for is well endowed with skilled experts and modern advanced technology. Scrounge for online reviews that comment on the companies delivery speed. If the reviews are favorable and incline towards a fast turnaround time than they are the perfect outsourcing firm for you.
Is the offshore firm willing to Offer Emergency Services?
With heaps of data to manage, some need prioritizing and some don’t. Your competitor might choose an outsourcing firm that is skilled enough in prioritizing urgent data, and those are the companies you should be looking out for when outsourcing. Find companies that are willing to handle emergencies, because if they don’t then there is absolutely no point in hiring them. Always choose firms that have the penchant for allowing emergency work than the ones who don’t.
Is the Firm following Strict Security Protocols?
With hacking a legitimate threat, the risk to your data is graver than you can imagine. Data in the wrong hands can spell unmitigated disaster for your business. It has literally resulted in the dissolution of companies. When outsourcing, look for companies that have well-defined security measures at a place. Secure VPN and SSL certificates are essential in today’s environment. Opt for companies that have these protocols in place.
How much will outsourcing cost you?
Before you get all excited and start browsing for data entry companies, determine what it will cost you in-house. How much do you pay your staff for carrying out data entry tasks every day? How much work is delivered each day? Does the quality of work warrant the amount you pay in salaries?
There has been abundant research to suggest that in-house data entry can be extremely expensive for a business. And, the quality of work is usually subpar. Outsourcing, on the other hand, has shown to cut operation costs by a whopping 50%. You can now see that outsourcing packs more cost-benefit than its counterpart.
Does the firm enjoy a good reputation?
As most outsourcing companies operate remotely, in a different continent, trust can be an issue. There are many companies that have absolutely no desire to aid you. They would rather exploit you for money and leave you hanging dry with a huge bill for subpar work.
Try to find a company that has the clout to back its reputation. Go for companies that are often cited to be the best in the industry. If they turn out to be expensive, take some time out for research and look for niche companies with good reviews and word of mouth online. Ask for a recommendation from your friends or colleagues who have experience dealing with offshore firms.
What exactly does my Company Need?
Before outsourcing, identify what exactly it is you need from the firms you want to partner with. Do you need their services for traditional data entry, or something more sophisticated like data capture, mining, cleansing or conversion?
Try to figure whether the company in question delivers on the service you seek. Do they have the technology you need, or whether they cater to businesses in your domain? These parameters will help you seek out a company that is the perfect match for your requirements.
Will the firm in question offer you a customized solution if required?
Now, depending on your needs try to find out the level of customization a company can offer. Each company comes from a different part of the industry and therefore has different needs. Choose a firm that can offer customized services on the basis of your requirements. Competitors will always go for companies that are flexible in their commitment to the varying needs of varying companies. If a firm does not offer the level of customized service that you are looking for then they are not the one for you.